Refunds & Returns 

What is your Return policy?

We are committed to your 100% satisfaction with 100ss. If for any reason you do not find 100ss to perform as described, we offer a 100% money back guarantee. If you try 100ss and don’t love it, simply send back the original container with 51% or more of the 100ss cleaning product in the bottle within 30 days of purchase, and we will refund 100% of your purchase price. Buyer is responsible for shipping costs of returns.

I would like to return my product, what do I need to do?

To return your product/s, please follow these simple steps:

  1.  Seal the product tightly to prevent spills
  2. Package the product nicely in a box with a cushion
  3. Mail the product back to:

    Industrial Chemical of Arizona
    4143 E. Speedway Blvd.
    Tucson, AZ 85712

On receipt of the returned product, we will refund your payment to your original payment method. You should receive your refund within 3-5 working days and we will contact you if there is an issue with your return. If you have any questions, please contact us and our team will be able to guide you through the return procedures.

Have you received my returns?

As soon as your returned products have been received, we will then contact you by email to let you know that your return has been received and your refund has been processed. Please allow 3-5 working days for the refund to be processed by your payment provider.

I have further questions on your Return policy.

If you have any other questions regarding our Return policy, please feel free to contact us or give us a call at 520-327-6331. Our team is here to help!